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Simply present your pass at any attraction you visit – the staff will scan or log your pass code and admit you. Just remember the following points:
• You can only use your pass once at any given attraction.
• Stirling City Passes purchased online are non-transferable and non-refundable.
• Your pass is activated the first time you use it at an attraction – this means if you need to defer your trip you can simply keep the card and use it when you do arrive.
• Your pass is valid for a number of calendar days, so a 2-day pass first used on a Monday will be valid until 23:59 on Tuesday night, whatever time on Monday it was used.
• The Stirling City Pass is non-transferable. No replacements or refunds can be offered for lost or stolen cards. The Beyond Edinburgh Pass provides you with entries to attractions for one day, or for consecutive days as purchased up to the full public entry values.
• Every pass is subject to a maximum spend, or “purse”. This is to forestall attempts at fraud, and is set high enough that it would be genuinely difficult to go over the limit with normal use.
Opening times will fluctuate from time to time and users of information on this web site are recommended to check with the Attraction concerned prior to visiting it to ascertain the current position. Opinions expressed on this web site are no more than fair comment of the authors and are not the opinions of the Publishers. All Attractions and services listed on this web site are contractually bound with the Publishers to offer free entry to Stirling City Pass holders or other genuine offers and discounts where appropriate. The Publishers have taken all reasonable care to ensure that only properly run and reputable Attractions of good standing are within The Stirling City Pass scheme. That said, the Publishers shall not be liable for any deficiencies in service, quality of merchandise or health and safety obtaining at any particular Attraction.
All and any complaints or claims for redress must be made directly to the Attraction concerned. The Publishers shall not be responsible if any Attraction, contrary to the terms of its contract with them, unlawfully and with no good cause, refuses free admission or other genuine offers and discounts where appropriate. The Publishers will use reasonable endeavours (where such refusal is unreasonable and/or in breach of contract) to facilitate admission or other genuine offers and discounts to Stirling City Pass holders by the Attraction concerned but if they should fail in their attempts, the Publishers shall not be liable for any loss, damage, expense, or inconvenience suffered.
Whilst the Publishers will have used all reasonable endeavours to ensure that the information contained on this web site is accurate, they shall not be liable for any loss, expense, damage or other inconvenience caused, in whole or part, by reliance upon such information and the user of the information does so at his own risk.
The Stirling City Pass is non-transferable and non-refundable. Please note a £10 administration fee is applicable to all refunds issued. The Stirling City Pass is not valid for same-day return visits to any attraction.
Holders of The Stirling City Pass recognise and accept that they visit any Attraction voluntarily and entirely at their own risk. The Publishers are not in any way responsible for the conditions of the attractions or venues or third party acts or omissions at any Attraction, venue or service.
During times of maintenance, temporary exhibitions and special events in attractions and places of interest it is possible that it may not be accessible. This inaccessibility does not entitle the pass holder to a full or partial refund on the Stirling City Pass. It is the responsibility of the pass holder to confirm with the attraction if it will be open during their time of visit.